Frequently Asked Questions

Washing Instructions
Each piece has many depths and textures of fabrics.  We recommend machine washing in cold water and tumble dry low.


Return Policy
We are certain you will LOVE your new Night Owl Baby garment!  Because each piece is made to your specifications, we apologize we cannot accept returns.  However, we are open to suggestions and would love to hear your feedback.  We will continue to strive to ensure you have the finest experience.


Shipping

• Should you need quicker delivery, please make a note in the comment section.  Per your approval, we would be happy to arrange for a speedier method.

• Please place a separate order if garments are traveling to separate addresses. 

• Should you have a large order going to multiple addresses, please feel free to contact us at info@nightowlbaby.com for further instruction.  

• Fees for International packages will be billed separately.

Wholesale

Please contact us at info@nightowlbaby.com for wholesale inquiries.

Privacy & Security:  Click here for our detailed Privacy Policy.

Thank you for shopping at NightOwlBaby.com. We've done our best to ensure the privacy and security of your transactions. Your credit card number and other personal data will be treated with the highest standards of security and confidentiality.

Secure Shopping:

Orders placed on our site are encrypted using 128-bit SSL technology*, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL.

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.

*Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.*

Our Emailing List:

We offer those who sign-up for our emailing list advanced notice of sales, new merchandise, store openings and other Night Owl Baby news. Email addresses collected at www.NightOwlBaby.com are only used internally. We respect your privacy rights, and will not share your email information with other companies. If you would like to be removed from our email list, please follow the instructions sent along with each email update, or contact us via email at info@nightowlbaby.com.